Frequently Asked Questions (FAQ)

We have answers to the most frequently asked questions.

1 General information and location

Where is City Tervisekliinik located and how do I get there?

Is the clinic accessible for people with mobility impairments?

Can I come to an appointment with a companion?

If I am visiting for the first time, what should I bring?

Is there free Wi-Fi and a waiting area at the clinic?

2 Booking appointments

How can I book an appointment with a doctor or specialist?

Do I need a referral to book an appointment?

How soon can I get an appointment?

What happens if I cannot make my appointment?

How long does an appointment last?

Can I change a booked appointment?

Is it possible to have a remote video consultation?

3 Doctors and specialties

What doctors and services does City Tervisekliinik offer?

Can I see a gynaecologist without a referral?

Does City Tervisekliinik have a psychiatrist or psychologist?

Does City Tervisekliinik have a cardiologist?

Is a urologist appointment only for men?

Does City Tervisekliinik see children?

Do you have a nutritionist?

Does City Tervisekliinik have a dermatologist?

What problems can I see a neurologist for?

4 Tests, investigations and health certificates

Can I have blood tests and investigations done at the clinic?

Do you carry out occupational health check-ups?

Can I have a comprehensive health audit at City Tervisekliinik?

Does City Tervisekliinik issue health certificates (e.g. for a driving licence)?

Can I get a food handler health certificate here?

Does your psychiatrist issue health certificates for a firearms licence?

Can ADHD testing be done at City Tervisekliinik?

5 Occupational health and health check-ups

Does City Tervisekliinik offer occupational health services?

How do I register for an occupational health check-up?

Is a referral needed for an occupational health check-up?

What does an occupational health check-up include?

How often must occupational health check-ups be carried out?

Does the occupational health physician issue a certificate?

Can an employer enter into a cooperation agreement with City Tervisekliinik?

How much do occupational health services cost?

Can the employer receive feedback on employees general health status?

Can occupational health services be combined with other check-ups?

Can City Tervisekliinik carry out vaccinations for an employer employees?

Are occupational health services covered by the Health Insurance Fund?

6 Vaccinations

Does City Tervisekliinik offer vaccinations?

Does City Tervisekliinik offer the tick-borne encephalitis vaccine?

What other vaccinations do you offer?

7 Prescriptions and medication

Can I get a repeat prescription?

Can a prescription be extended by phone or email?

8 Payment and prices

Are City Tervisekliinik services fee-based?

How do I pay?

9 Emergency care

Does City Tervisekliinik have an emergency reception?

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